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CEO and Executive Management Team at Canadian Blood Services

Dr. Graham D. SherDr. Graham D. Sher
Chief Executive Officer

Graham is currently the Chief Executive Officer of Canadian Blood Services, the agency charged with managing Canada's national blood, plasma and stem cell programs in all provinces and territories across Canada, excluding Quebec. He has been with Canadian Blood Services since it began operations in September 1998, when he joined as its first Vice President Medical, Scientific & Clinical Management. He was appointed to the position of CEO in June 2001.

In this capacity, Graham continues to lead Canadian Blood Services through an extensive, multi-year Transformation journey. Under Graham's leadership, the early phases of this transformation were focused on a comprehensive service delivery model redesign aimed at ensuring safety, adequacy and efficiency of products and services, with a firm focus on innovation. More recently, the organization has renewed its strategy to become a trusted partner in health care delivery. Graham is leading Canadian Blood Services in its work to develop an integrated national system for organ and tissue donation and transplantation (OTDT), which is being undertaken in collaboration with the broad OTDT community.

Graham is a recognized expert in transfusion medicine and science, and is widely sought after as a speaker nationally and internationally. He sits on a number of blood system and health care related advisory bodies, and has provided consulting support to other countries in the transformation of their blood systems. Graham is a founding member and current Chair of the Alliance of Blood Operators and is the first international director on the Board of the AABB (formerly the American Association of Blood Banks). Beyond blood system governance, Graham has a passion for health system design and management, and is active in a number of areas of health system performance improvement.

Although serving exclusively in administrative roles since joining Canadian Blood Services, Graham is a hematologist by training, having acquired his medical and doctoral degrees at the University of Witwatersrand in Johannesburg, South Africa, and his specialty certification at the University of Toronto, Canada. He was formerly a physician and scientist on staff at the Toronto Hospital and on faculty at the University of Toronto.

He is happily married, has three sons, and is constantly struggling to find more time for his other passion in life: photography.

Mr. Ian MumfordMr. Ian Mumford
Chief Supply Chain Officer

Ian Mumford is responsible for ensuring Canadian Blood Services consistently provides high quality transfusable, plasma protein and stem cell products to our customers at the right time, at the right place, and at the right cost.

Ian’s role is to ensure our ability to meet customer needs is predictable and consistent; we provide an outstanding experience for our donors; our collections, production, testing and logistics processes are standardized across the country; and our operations are productive and efficient.

Ian joined Canadian Blood Services at its founding in 1998 as a Vice-President tasked with vastly increasing blood collections, rebuilding the donor base and restoring public trust in the nation’s blood system. His successful programs received numerous national and international awards.

Prior to joining Canadian Blood Services, Ian held various executive positions of increasing scope and complexity in the health, energy and communications sectors.

Based at Canadian Blood Services’ Head Office in Ottawa, Ian continues to be involved in professional and community organizations. He is Chair of the Ottawa Hospital Research Institute, and a past Chair of the Hospice at May Court and Ottawa Civic Hospital.

Dr. Christian ChoquetDr. Christian Choquet
Vice-President, Quality and Regulatory Affairs

Dr. Christian Choquet joined Canadian Blood Services on Aug. 9, 2004. Dr. Choquet is responsible for the overall guidance of Canadian Blood Services’ quality systems, focusing on ensuring that all operations meet or exceed applicable standards and regulations.

Dr. Choquet holds a B Sc (Hons.) in Biochemistry and M Sc in Microbiology from Laurentian University, as well as a Ph D in microbiology from the University of Ottawa. During his academic career he received numerous awards and was widely published in his field of expertise.

Between 1994 and 1999, Dr. Choquet worked at Health Canada in the Medical Devices Bureau, during which time he gained considerable insight and experience in regulations and standards. Prior to leaving the federal government, Christian was Section Head, In Vitro Diagnostic Devices, Device Evaluation Division, of the Medical Devices Bureau. He then joined Infectio Diagnostic Inc. (I.D.I.) in October 1999, based in Quebec City. I.D.I. develops and manufactures molecular in vitro diagnostic test kits for the detection of infectious microbiological agents. Most recently he was Vice-President, Regulatory, Clinical and Quality Affairs at I.D.I.

Mr. Watson GaleMr. Watson Gale
Vice-President, General Counsel and Corporate Secretary

Mr. Gale is responsible for overseeing Canadian Blood Services' legal, governance, privacy and access to information activities as well as aspects of the organization’s risk management functions. In addition, the general management of the organization’s two captive insurance subsidiaries falls within his portfolio.

Mr. Gale has extensive corporate and commercial law experience and came in-house to Canadian Blood Services in 2001 after many years as a partner with a major national law firm.

Watson is a member of the Law Society of Upper Canada as well as the Law Societies of Nunavut and the Northwest Territories. He is also a Chartered Director and is a member of the Board of Directors of both the Canadian Stroke Network and the University of Ottawa Institute for Mental Health Research.

Ms. Pauline PortMs. Pauline Port
Vice-President, Corporate Services and Chief Financial Officer

Ms. Pauline Port is responsible for providing the Executive Management Team and Board of Directors with advice and counsel relative to financial strategies.

Her responsibilities include identifying means to leverage technology, information systems and new approaches to management in order to make Canadian Blood Services more efficient. Ms. Port is also responsible for facilities, logistics and Enterprise Risk Management.

She joined Canadian Blood Services in 1999 as Director of Financial Operations. Ms. Port has extensive senior level leadership experience in internal audits, financial management and reporting, facilities and material management, and financial operations including the implementation of information technology solutions.

Prior to Canadian Blood Services, Ms. Port spent 5 years in Public Accounting and then worked at CARE Canada, an international humanitarian and relief organization, in senior positions in Internal Audit and Finance. Ms. Port has Bachelor degrees in Arts and Commerce and is a chartered accountant. She is a member of the Ordre comptables agréés du Québec.

Dr. Dana DevineDr. Dana Devine
Chief Medical and Scientific Officer

Dr. Devine leads the Medical Division at Canadian Blood Services, which includes responsibility for transfusion medicine, donor and transplantation services, emerging pathogens and infectious diseases, surveillance and epidemiology, as well as research and development.

Since joining Canadian Blood Services in 1999 as Executive Director of Research and Development, she has played an integral role in a number of initiatives, particularly the development of the visionary Network Clinic for Advancement and Development Laboratory in Vancouver.

Dr. Devine holds a PhD in Immunology from Duke University in North Carolina, and has over 19 years of professional association with the University of British Columbia’s Faculty of Medicine as an educator and mentor in blood research.

Andrew PatemandMr. Andrew Pateman
Vice-President, Talent Management and Corporate Strategy

Andrew is responsible for providing leadership, guidance and direction for Canadian Blood Services' Talent Management division, as well as helping to shape the direction and execution of the organization's strategy through his leadership of the corporate strategy function. He brings more than 21 years of experience, in both the public and private sector, to Canadian Blood Services. For the past decade, Andrew has devoted his energy to helping organizations develop and implement strategy execution programs in both private and public sector organizations.

In his career, Andrew has helped formulate, measure and manage the strategies of organizations across a wide spectrum of industries, including pharmaceuticals, financial, healthcare, publishing, education, utility, information, petrochemical and the public sectors.

Andrew is also a frequent writer and speaker on issues relating to the management and execution of strategy and has published several articles on measure selection, organizational alignment and change management. He is an alumnus of the University of Western Ontario, where he received his B.A. and M.A. in Canadian History and Queen's University, where he received his Master of Public Administration. He is also on the Advisory Board of the Centre for American Studies at the University of Western Ontario.

Jean-Paul BedardMr. Jean-Paul Bédard
Vice-President, Public Affairs

Jean-Paul leads the Public Affairs division in managing all aspects related to funders and is responsible for developing and managing strategies to inform and influence public policy at all levels of government, as well as in the broader healthcare community, on issues relevant to the blood system. He is also responsible for corporate communications, stakeholder and government relations.

Formerly of Bristol-Myers Squibb Canada, and before that, Bayer Healthcare., Jean-Paul has over 20 years of proven success in government relations and public affairs in the biopharmaceutical industry. Over the years, he has served on various industry boards, committees and not-for-profit organizations to help support his community. Team-building, leadership and collaboration are hallmarks for which he is recognized.

Jean-Paul holds a BSc in Biology and a Business Administration Certificate from the University of Ottawa.

Jean-Paul BedardMr. Mark Donnison
Vice-President, Donor Relations

Mark is responsible for all aspects of donor, partner and volunteer recruitment and retention for fresh blood components, stem cells and organ and tissue awareness. He leads a team of over 500 highly motivated professionals who nurture relations with more than 400,000 blood donors and 325,000 registrants on the OneMatch Stem Cell and Marrow Network.

He has been with Canadian Blood Services for ten years assuming added responsibilities and scope throughout his tenure. His previous position was Senior Executive Director, Transfusable Products, overseeing recruitment, collections, testing, manufacturing and distribution of fresh blood components. Prior to joining Canadian Blood Services he spent several years in the private sector in customer and account management and business development capacities. Mark is passionate about advancing recruitment efforts by applying insight garnered from behavioural science, donor-based analytics, effective planning and innovation. He is a member of the Association of Donor Recruitment Professionals, sits on the ADRP Executive Advisory Committee and is a member of the Board of Directors for Global Blood Fund.

Jean-Paul BedardMr. Ralph Michaelis
Chief Information Officer

Ralph provides leadership and direction to the Information Technology Division. Information technology (IT) is a critical enabler necessary for Canadian Blood Services to deliver its products and services safely and efficiently. Ralph is responsible for ensuring IT aligns with, and enables business operations and strategy.

Ralph joined Canadian Blood Services in June 2012 and has extensive technology and business experience in both the private and public sectors covering high technology to higher education. Prior to joining Canadian Blood Services, Ralph was the Chief Information Officer at Carleton University for ten years. Other experience also includes a variety of senior business roles at Newbridge/Alcatel and technology development in Research and Development at Mitel Corporation. Ralph holds a Bachelor degree in Electrical Engineering from the University of Windsor, a Masters in Business Administration from the University of Ottawa and is a registered Professional Engineer in the Province of Ontario.

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