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1 888 2 DONATE(1 888 236-6283)
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Contact Us

Our Help pages often contain answers to your questions. To best serve you we have compiled frequently asked questions by topic. To view our Help Topics, click here.

Toll Free: 1 888 2 DONATE

Head Office
Telephone: (613) 739-2300
Fax: (613) 731-1411
Address: 1800 Alta Vista Drive,
Ottawa, Ontario, K1G 4J5
More contacts:

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OneMatch Stem Cell & Marrow Network

Please contact the OneMatch office below and we will be pleased to assist you, or direct you to a OneMatch staff person in your area.

1800 Alta Vista Drive
Ottawa, ON K1G 4J5

Telephone: 1 888 2 DONATE (1-888-236-6283)


We are happy to assist you! If your question was not addressed in our Help Topic pages, or you have additional feedback, please contact us:

  • toll-free telephone: 1 888 2 DONATE
  • e-mail:, or
  • mail: 1800 Alta Vista Drive, Ottawa, Ontario, K1G 4J5.

Change Your Address

If your contact information has changed, please let us know by:

Privacy & Access to Information

To request access to your records or access to corporate information, and for inquiries or concerns regarding our access to information and privacy practices, please contact us:

  • telephone: 613-739-2483
  • e-mail:
  • toll free: 1-877-262-9191
  • mail: Privacy & Access to Information, 1800 Alta Vista Drive, Ottawa, Ontario, K1G 4J5.


Please visit the Job Opportunities page to view current job postings and submit your resume on-line. If you have any questions about a specific job posting or the resume submission process, please send us an email at

We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.

Office & Clinic Locations

Here is a regional list of mailing addresses, feedback e-mails, permanent blood donor clinics and hours, and Stem Cell locations. There may be more than one location per province. Please note that we do not operate in Québec.

British Columbia & Yukon
Alberta & Northwest Territories
New Brunswick
Nova Scotia
Prince Edward Island
Newfoundland & Labrador

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